> For the complete documentation index, see [llms.txt](https://hyperliquid.gitbook.io/hyperliquid-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hyperliquid.gitbook.io/hyperliquid-docs/support/faq/connectivity-issues/connected-via-wallet.md).

# Connected via wallet

Description: I can’t connect my wallet to Hyperliquid / I'm stuck in a loop when trying to sign / My wallet isn’t responding. What should I do?

If you’re experiencing issues connecting your wallet to Hyperliquid, such as a recursive "Establish Connection" loop, failed transaction signing, or your wallet extension not loading, try the following troubleshooting steps.&#x20;

### Quick fixes

* Update your wallet extension to the latest version and make sure it’s enabled
* Hard refresh your browser (on most browsers: Ctrl+Shift+R or Cmd+Shift+R) and clear cache
* Disconnect and reconnect your wallet
* Switch networks (e.g., to Ethereum) and then switch back to Arbitrum if you’re trying to deposit USDC on Arbitrum or the HyperEVM if you’re trying to use the HyperEVM
* Reinstall your wallet extension: Make sure you have your seed phrase or private key backed up before doing this

### Wallet specific compatibility issues with Hyperliquid <a href="#wallet-specific-issues" id="wallet-specific-issues"></a>

* Coinbase: Users on mobile may face connection problems. Try using the Coinbase Chrome extension instead
* Trezor forbidden keypath error: This is related to privacy settings within Trezor. In Trezor Suite's Security / Safety Checks change from "Strict" to "Prompt"&#x20;
* Ledger "Transfer Failed" error on the HyperEVM: Update to the latest Ledger software/firmware

Lastly, you can try switching to Rabby Wallet, which often works more smoothly with Hyperliquid. Your trades, history, and address remain the same even if you use a new wallet extension. <https://support.rabby.io/en/collections/19061104-moving-to-rabby>

### WalletConnect stale session

If you're connecting through WalletConnect and the connection request or sign prompts do not appear in your mobile wallet app, the session has likely gone stale.&#x20;

Reset it by disconnecting your wallet from the interface you're using and removing the interface from the connected apps / sessions list. Then try reconnecting.&#x20;